Tag: happiness
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Street cart vendors in Bali
We’ll head into the streets of Bali where migration, money, and makanan (food) all mix into a life in motion. This story is not about street food, but the people behind it: the street sellers. The majority of small businesses die within 3 years. Each stall that you walk past is run by a brilliant…
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Books Actually
Passion is not enough. You need commitment. “Business is not just about passion: passion only brings you along that much. There are people who decide they want to be a doctor in their early 20s and go through the process and they are still doctors at 60. A person who has chosen a vocation has…
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The sole of business
In a culture where it is common to buy and throw things away at an increasing rate—phones, friends, furniture—Chia Chong Sin is in the business of preservation. His work reminds us that there are more to material things than their monetary value, and that another value—sentimental value—still matters. His trade is not just about reviving…
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Free gift for you from Shopkeeper Stories
Here is a free gift for you! A gorgeous coffeetable book showcasing interviews from 20+ vibrant trades in Singapore from books to lingerie to electronics! This medley of photographic essays will delight you with inspiration and insight. To get this free gift, simply share any of your 3 favourite posts from the Shopkeeper Stories Facebook page…
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Please don’t stop the music!
In downtown Bogotá, you can find plenty of music stores where music lovers can find whatever quirky tastes they have in music. These places, where fancyness is not an issue, resemble little garages that have been rearranged to serve as a music store. The man in the picture is Mr. Jose Beltrán. He has devoted…
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Bogotá, Colombia
Shopkeeper Stories is a project that celebrates small business owners around the world, and it is an honour for me to feature a guest entry from Juan Manuel who introduces us to a music shopkeeper in the city of Bogotá, Colombia. Juan worked as a consultant at a bank for many years with a degree in…
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Two strategies to stand out: specialization and spectacular service
Why we love flowers Things are “just things” – plain physical objects that clutter our material world. However, humans are obsessed with attaching deeper meaning to objects, and corporate powers often manipulate us into believing these stories of significance. For instance, De Beers released a viral marketing slogan “Diamonds are forever” to persuade us that…
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Doll Me Up (Chapter 5): Family Life
People living in the Arctic region have about a thousand words for “snow” because they are sensitive to the quality of snow for everyday decisions like sledding, catching seals, building houses, and so on. Meanwhile, Singaporeans have a colourful package of words to describe the weather such as “damn hot” “super hot” “so hot cannot take it”…
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Doll Me Up (Chapter 3): Marketing
Nazlin Hilal, founder of Doll Me Up Cosmetics, shares some strategies that she uses to ‘put wheels on her business’ and sustain spectacular standards of service. Nazlin has a warm and affectionate personality, so it’s easy to see why people like her: she is sincere about providing value to her customers, and has a lovely way of…
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Doll Me Up (Chapter 2): Creating a product and brand
The peril of neglecting branding: don’t let others define you Nazlin Hilal realised quite early that she needed a “brand” to propel her growth in the cosmetic business. When we imagine a brand, we usually imagine a giant household name such as Nike. However, small businesses can also create a brand, even if the brand…
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Doll Me Up (Chapter 1): Starting a business
We wish it were easier, but there is no zipline to our dreams. Our reality is a messy terrain of endless adaptation, and we have to zig-zag through a world riddled with risk. The adventure of starting your own business seems daunting, but it beckons flirtatiously to those with patience in the journey. The journey…
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Doll Me Up: Introducing Nazlin Hilal
I’m sitting across the table and watching Nazlin handle one of the toughest negotiators in her studio. “Danish. You need to listen to this.” Danish eyes her confidently, and does not relent. I watch as he ponders his next strategic move, peering from the back of her chair where she cannot see him. “Oh Danish, I’m in the middle…
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It never hurts to ask
It never hurts to ask! When Lou Flemming was a 17-year-old teenager in Baltimore, he spotted the owner of Faidley’s Seafood running a food stand at a festival. There was a long and winding line of customers waiting for their crab cakes, so Leo walked over to the owner, Bill Devine, and asked him whether he needed…
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Everyday is a new day
Nova is a shopkeeper at Lexington Market in Baltimore. He shares his advice for dealing with the vagaries of business. “Every day is a new day! Don’t be discouraged. Just because something didn’t go right one day doesn’t mean it won’t go right tomorrow. Come back, and try again.”
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Bucket Man
Larry Hunt – the “Bucket Man” – has risen as a cultural icon of San Francisco by playing his plastic drums for more than 20 years on the city streets, yet he gets regularly harassed by the police for being a public nuisance because of the ‘noise’ he creates. The police have confiscated his drums,…
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Windows of Opportunity
Rich Trager travels around the world to take photographs for his business. Travelling to disrupt an established sense of order I really like Southeast Asia. On my last trip, I travelled to Bali, India, Nepal, Cambodia. I was also in Singapore for a day. I like the region– it’s chaotic, yet it moves at a slower…

