Tag: customer service
-
The bookstore slows you down
Tucked along a vibrant row of shops flaunting kaleidoscopic carpets, bags, and trinkets, stands a shop adorned with nothing but a modest chalkboard on the sidewalk. Passerby need to step inside to see what it holds. This is Wardah Books, a literary haven curated by Ibrahim Tahir for over 16 years. From its humble beginnings…
-
Spice of life
Poonam runs a provision shop selling Indian ingredients in a market cluster where you can find hawkers selling fruits, poultry, vegetables, dried beans and other goods for the kitchen. Her shop was open for less than a year at the time of interview, and this is her first business. Poonam does not need to work…
-
Shop-key-per
Katy started her locksmith business in San Francisco in 1969, and describes how she took a long-distance course… without the Internet! “It was called a correspondence course. They sent me the lessons in the mail, so I would do the lessons and send it back. For example, they would send me a lock to pick, so…
Shopkeeper Stories 